Tickets Not Showing in My Account

If your tickets are not showing in your Sports Illustrated Tickets account, there are a few steps you can take to locate them.

Check Your Account

1. Log in to your Sports Illustrated Tickets account.
2. Make sure you are using the same email address used when purchasing or receiving the tickets.
3. Go to My Tickets and check for your event.
4. If you received tickets through a transfer, make sure you are signed in using the email address where the tickets were sent.

Allow Time for Recently Purchased Tickets

If you recently purchased tickets, please allow a few hours for the tickets to appear in your account.

Troubleshooting Steps

If you have waited the appropriate amount of time and still cannot find your tickets:

1. Sign out of your Sports Illustrated Tickets account and sign back in.
2. Clear your browser's cache and cookies.
3. Try accessing your account using a different browser, such as Chrome, Safari, or Firefox.Try accessing your account from a different device.
4. If you are using the Sports Illustrated Tickets mobile app, delete and reinstall the app to make sure you have the latest version.
5. Return to My Tickets and check for your event again.

Still Can't Find Your Tickets?

If your tickets are still not showing after completing the troubleshooting steps above, visit Sports Illustrated Tickets Support for further assistance.