If the Pay button is grayed out during checkout, there may be information that still needs to be completed before your order can be submitted.
Check Your Checkout Information
Before completing your purchase, make sure all required information has been entered correctly, including:
- Your billing and payment information
- Your billing address
- Your email address
- Any required terms and conditions or purchase agreements
Make sure all required fields are completed before trying to select Pay again.
Try These Troubleshooting Steps
If the Pay button remains unavailable:
- Create a Sports Illustrated Tickets account using your email address.
- Log in to your Sports Illustrated Tickets account.
- Return to the event and try purchasing your tickets again while signed in.
Creating a Sports Illustrated Tickets account and completing your purchase while logged in can provide a more seamless checkout experience.
Still Unable to Complete Your Purchase?
If the Pay button remains grayed out after trying the steps above, visit Sports Illustrated Tickets Support for further assistance.